In the context of business operations of ACC Farmers' Financial, producer information includes name, date of birth, location, loans requested, repayment history, credit history and any other information provided by a producer on loan application form(s) or via third parties to ACC Farmers' Financial for the purpose of determining credit worthiness. The purposes for collection of information and/or data will always be communicated.
ACC Farmers' Financial makes the following commitments:
- ACC Farmers' Financial will collect producer information only with the producers' consent and for the purpose(s) for which the producer has given consent.
- All producer information and business transacted with ACC Farmers' Financial will be safeguarded by security measures and be shared with third parties only with the consent of the producer. ACC Farmers' Financial will take all reasonable steps to ensure accuracy of information that is retained.
- Producer information will not be sold or rented in the form of customer lists or by any other means.
- ACC Farmers' Financial will collect producer information for identification and processing of loan applications; for assessing and updating credit worthiness on an ongoing basis; for complying with legal regulatory requirements; and for auditing compliance pertaining to loan repayment.
- In limited circumstances, ACC Farmers' Financial will share producer information with credit bureaus and other credit granting organizations, with consent to do so being provided by the individual producer in the loan application.
- Producer information data shall be retained for a period as required by legal and regulatory authorities.
- ACC Farmers' Financial endeavors to respond to complaints in a diligent fashion.
Contact Information
Concerns, questions or inquiries about accessing information in your file or regarding ACC Farmers' Financial privacy policies or procedures should be directed to:
Susan Laing
Privacy / Compliance Officer
ACC Farmers' Financial
101-100 Stone Road West
Guelph, Ontario
N1G 5L3
Phone: 519-766-0544
Fax: 519-766-9775
Email: slaing@accfinancial.ca |
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